Enrollment

When can I register for a course?
Anytime! Our courses have rolling admissions and you may enroll in any course at your convenience.
How long do I have to complete the course?
From your enrollment date, you have up to nine months to complete a course.
How many courses can I enroll in?
Courses may be taken concurrently, you can enroll in as many TeacherStep courses as you would like.
Can I enroll in the same course more than once?
Non-teachers may retake the course. Teachers require prior approval by the Office of Educator Certification of the State Department of Education before retaking one of these courses for credit.

Course Credit

What types of credit do TeacherStep courses offer?
TeacherStep Graduate Credit Courses ("Mastering the Teaching of" and "Instructional Technology for") are offered in partnership with Converse College for 3 graduate credits per course. Upon completion of a graduate credit course, students may request a transcript from Converse College. Credits may be applied towards professional development, licensure renewal, career and salary advancement. All TeacherStep Graduate Credit Courses courses are 500 level or higher and offered as professional development education courses at the graduate level. TeacherStep Professional Development Courses ("Teaching Strategies:") are offered for 60 renewal credits per course towards license renewal. Upon completion of an advancement credit course, students can print a Professional Development Certificate from the Moodle e-Classroom site. It will also be automatically sent to the student by email upon course completion. Transcripts are not offered for Professional Development Courses. TeacherStep Professional Development courses and are not applicable for a degree and are not graduate level courses.
Can TeacherStep courses be used for Graduate credit towards a degree?
Converse College offers Graduate Credit Courses in a distance learning format to be used by teachers to meet state or district recertification requirements. These courses are NOT designed to satisfy requirements for those seeking to teach at the community college level or above, or for dual enrollment. It is the decision of another institution whether or not these courses will be accepted as transfer credits towards a masters or an advanced degree at another college or university. If you are currently in a graduate education program, let your advisor evaluate the course syllabus for these courses.
Will TeacherStep courses be accepted by my governing body?
We recommend that teachers contact their state department of education or school district to determine whether these courses are acceptable for recertification or other professional needs.
Are TeacherStep courses accredited?
All TeacherStep Graduate Credit Courses are accredited through Converse College. Converse College is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award baccalaureate, masters, and educational specialist degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, GA, 30033 or call 404-679-4500 for questions about the accreditation of Converse College.

Grades, Transcripts & Certificates

How will my grade be given?
TeacherStep assigns letter grades for courses. If a student does not complete all the assignments in the 9-month time frame, the resulting grade will reflect an average of the completed work and zero(s) for the work that is outstanding. There are no extensions granted for these courses.
How long does it take to receive my grade?
Your grade is usually reported to the Registrar’s office within 10 days from your completion of the Final Exam. A Transcript of your grade may be requested once your grade has been reported to the Registrar’s office. You do not have to wait until the end of a semester to receive a Transcript.
Can I get a 1098-T?
These courses are not offered for the completion of course work leading toward a post-secondary degree. Therefore, Form 1098-T is not required for the courses.
How do I request my transcript after my Graduate Credit Course is finished?
Students may order online an official, certified PDF of your transcript to be delivered electronically or mailed. Online Transcript Ordering – For TeacherStep Students: Click here to create your online account to request transcipts online. If this is your first time using the online order system, please click Create Account and enter the required information. Once your account is created you will be able to request transcripts online and track the status of your orders. Need Help? Converse does not issue un-official transcripts.
How do I obtain a Professional Development Certificate of completion after my Professional Development Course is finished?
Upon completion of the course, you can print your Professional Development Certificate from the Moodle e-learning site. It will also be automatically sent to you by email upon course completion.

Payment and Refunds

How can I pay for a course?
We accept 2 methods of payment: credit card or school purchase order. Required textbooks are purchased separately. There is no financial aid available for these courses.
Do I need a textbook or other resources for completing the course?
Textbooks are required and must to be purchased separately by the student. Please refer to the course syllabi for the respective course’s required textbooks. Do I need a graphing calculator for the Math courses? For classes MTE500 – MTE507 you do need a graphing calculator. The instructors use the TI-83 plus graphing calculator. You can use another graphing calculator model, but its steps may be different than the ones shown in the lessons. For MTE520 – MTE522 you do not need a graphing calculator.
Can I get a refund for a dropped/cancelled course?
You may request a full refund within seven business days of registration – provided you have not begun any coursework in Moodle. After seven business days following registration, no refunds will be issued regardless of whether you have accessed the course in Moodle. Once you have begun the course in Moodle, regardless of your registration date, no refunds will be issued. Please contact Amy Raffo (amy@teacherstep.com) to request a refund.

For more information on Course Policies:

Please visit our Policies & Privacy page for full details on course policies. If you have any questions or concerns about enrolling in a course or any of the FAQ you see here, please contact us at (864)308-1322 or send us an email and a Student Advisor will contact you as soon as possible.